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Cancellation conditions

Well prepared for your vacation

We attach great importance to making your stay as pleasant as possible. We would be happy to provide you with all the details for the cancallation conditions that will help you plan your vacation.

Booking conditions in accordance with the Austrian Hotel Regulations

Boutique Hotel Stadtvilla Schladming

General cancellation conditions 05.12.2024 to 06.04.2025:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

  • flexible best price:
    05.12. to 20.12.2024 | 06.01. to 22.01.2025 | 08.03. to 06.04.2025
    up to 7 days before arrival
  • flexible best price:
    20.12. to 06.01.2025 | 22.01. to 08.03.2025
    up to 14 days before arrival
  • Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

General cancellation conditions 29.05. bis 19.10.2025:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

  • flexible best price: up to 7 days before arrival
  • Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

In order to save you trouble about cancellation costs, we recommend for the Hotel Stadtvilla the tried and tested hotel cancellation insurance from our partner, Europäische Reiseversicherung AG.

Erzherzog Johann Alpin Style Hotel
Landhaus Hubertus
Aparthotel Ferienalm

General cancellation conditions 05.12.2024 to 06.04.2025:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

  • flexible best price:
    05.12. to 20.12.2024 | 06.01. to 22.01.2025 | 08.03. to 06.04.2025
    up to 7 days before arrival for rooms
  • 05.12. to 20.12.2024 | 06.01. to 22.01.2025 | 08.03. to 06.04.2025
    up to 14 days before arrival for apartments
  • flexible best price:
    20.12. to 06.01.2025 | 22.01. to 08.03.2025
    up to 14 days before arrival for rooms
    20.12. to 06.01. 2025 | 01.02. to 08.03.2025
    up to 30 days before arrival for apartments
  • Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

General cancellation conditions for apartments and rooms 29.05. bis 19.10.2025:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

  • flexible best price:
    up to 7 days before arrival for rooms
    up to 14 days before arrival for apartments
  • Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

Here you can easily take out your holiday cover!

In order to save you trouble about cancellation costs, we recommend the tried and tested hotel cancellation insurance from our partner, Europäische Reiseversicherung AG.

Apartmentresort MyLodge
Skylodge Alpine Homes
Panorama Lodge Schladming
Pure Alpine Suites

General cancellation conditions 28.11.2024 to 21.04.2025:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

  • flexible best price:
    28.11. to 20.12. 2024 | 06.01. to 01.02.2025 | 08.03. to 21.04.2025
    up to 14 days before arrival
  • flexible best price:
    20.12. to 06.01.2025 | 01.02. to 08.03.2025
    up to 30 days before arrival
  • Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

General cancellation conditions 08.05. bis 02.11.2025:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

  • flexible best price: up to 14 days before arrival
  • Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

Here you can easily take out your holiday cover!

In order to save you trouble about cancellation costs, we recommend the tried and tested hotel cancellation insurance from our partner, Europäische Reiseversicherung AG.

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