Cancellation conditions

Well prepared for your vacation

We attach great importance to making your stay as pleasant as possible. We would be happy to provide you with all the details for the cancallation conditions that will help you plan your vacation.

Booking conditions in accordance with the Austrian Hotel Regulations

Boutique Hotel Stadtvilla Schladming

General cancellation conditions 04.12.2025 to 06.04.2026 | 03.12.2026 to 03.04.2027:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

flexible best price:
04.12 to 19.12.2025 | 06.01. to 21.01.2026 | 07.03. to 06.04.2026
03.12. to 18.12.2026 | 06.01. to 20.01.2027 | 06.03. to 03.04.2027
up to 7 days before arrival
flexible best price:
19.12. to 06.01.2026 | 21.01. to 07.03.2026
18.12. to 06.01.2027 | 20.01. to 06.03.2027
up to 14 days before arrival
Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

General cancellation conditions 22.05. to 18.10.2026:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

flexible best price: up to 7 days before arrival
Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

In order to save you trouble about cancellation costs, we recommend for the Hotel Stadtvilla the tried and tested hotel cancellation insurance from our partner, Europäische Reiseversicherung AG.

Erzherzog Johann Alpin Style Hotel
Landhaus Hubertus
Aparthotel Ferienalm

General cancellation conditions 04.12.2025 to 06.04.2026 | 03.12.2026 to 03.04.2027:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

flexible best price:
04.12. to 19.12.2025 | 06.01. to 21.01.2026 | 07.03. to 06.04.2026
03.12. to 18.12.2026 | 06.01. to 20.01.2027 | 06.03. to 03.04.2027
up to 7 days before arrival for rooms
04.12. to 19.12.2025 | 06.01. to 21.01.2026 | 07.03. to 06.04.2026
03.12. to 18.12.2026 | 06.01. to 20.01.2027 | 06.03. to 03.04.2027
up to 14 days before arrival for apartments
flexible best price:
19.12. to 06.01.2026 | 21.01. to 07.03.2026
18.12. to 06.01.2027 | 20.01. to 06.03.2027
up to 14 days before arrival for rooms
19.12. to 06.01.2026 | 31.01. to 07.03.2026
18.12. to 06.01.2027 | 20.01. to 06.03.2027
up to 30 days before arrival for apartments
Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

General cancellation conditions for apartments and rooms 22.05. to 18.10.2026:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

flexible best price:
up to 7 days before arrival for rooms
up to 14 days before arrival for apartments
Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

Here you can easily take out your holiday cover!

In order to save you trouble about cancellation costs, we recommend the tried and tested hotel cancellation insurance from our partner, Europäische Reiseversicherung AG.

Apartmentresort MyLodge
Skylodge Alpine Homes
Panorama Lodge Schladming
Pure Alpine Suites

General cancellation conditions 27.11.2025 to 19.04.2026 | 26.11.2026 to 10.04.2027:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

flexible best price:
27.11. to 19.12.2025 | 06.01. to 31.01.2026 | 07.03. to 19.04.2026
26.11. to 18.12.2026 | 06.01. to 30.01.2027 | 06.03. to 10.04.2027
up to 14 days before arrival
flexible best price:
19.12. to 06.01.2026 | 31.01. to 07.03.2026
18.12. to 06.01.2027 | 30.01. to 06.03.2027
up to 30 days before arrival
Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

General cancellation conditions 14.05. to 01.11.2026:
Our rates have the following cancellation conditions (after the cancellation period has expired or in the case of a non-refundable rate, 100% of the total price will be charged):

flexible best price: up to 14 days before arrival
Last Minute, Early Bird and Best price (NRF): cannot be canceled free of charge

This also applies to late arrival and early departure. Cancellations are only accepted in writing!

Here you can easily take out your holiday cover!

In order to save you trouble about cancellation costs, we recommend the tried and tested hotel cancellation insurance from our partner, Europäische Reiseversicherung AG.